In Progress
Refund
I cancelled my subscription. This software does not work. I emailed support 3 times already. Please provide refund.
Gabriel Ortega About 13 hours ago
In Progress
Refund
I cancelled my subscription. This software does not work. I emailed support 3 times already. Please provide refund.
Gabriel Ortega About 13 hours ago
Request for Refound
I started the subscription today and tried to make an essay using a few academic articles, but it did NOT work at all. Nothing looks like an essay, and it only used one or two of my articles. I want to cancel my annual subscription ASAP.
William Kate About 1 month ago
Request for Refound
I started the subscription today and tried to make an essay using a few academic articles, but it did NOT work at all. Nothing looks like an essay, and it only used one or two of my articles. I want to cancel my annual subscription ASAP.
William Kate About 1 month ago
In Progress
Refund
I want a refund. Already tried emailing the support email and got no response. It’s been a little over a week and have been waiting for a refund.
FakeOut.— 2 days ago
In Progress
Refund
I want a refund. Already tried emailing the support email and got no response. It’s been a little over a week and have been waiting for a refund.
FakeOut.— 2 days ago
Fixed
Refund please
I tried the free version but needed something suitable for a larger assignment (10,000 words). The unlimited version looks like it can do this but after signing up I found that it uses the same input window and the title and description fields are much too short to accurately explain the task. I gave it a go anyway. Over an hour has passed and it still says “Searching and analyzing sources It won't take long“. I have given up and moved on to trialliing other tools.
Conor Graham 4 days ago
Fixed
Refund please
I tried the free version but needed something suitable for a larger assignment (10,000 words). The unlimited version looks like it can do this but after signing up I found that it uses the same input window and the title and description fields are much too short to accurately explain the task. I gave it a go anyway. Over an hour has passed and it still says “Searching and analyzing sources It won't take long“. I have given up and moved on to trialliing other tools.
Conor Graham 4 days ago
Request for refund
I thought it would be able to add pdfs and citations I give but it keeps messing up and giving me an error. That was the only reason I bought it. I would like a refund.
Jash Zakaria 5 days ago
Request for refund
I thought it would be able to add pdfs and citations I give but it keeps messing up and giving me an error. That was the only reason I bought it. I would like a refund.
Jash Zakaria 5 days ago
Fixed
equest for Refund of Unused Subscription
Dear Textero AI Team, I am writing regarding the automatic charge to my account for another month of Textero AI subscription. Unfortunately, I have not been using your service for some time and forgot to cancel my subscription before it was renewed. I kindly request a refund for this charge, as I have not been using the service. I hope you can assist me in resolving this matter promptly. Transaction details: Date: December 5, 2024 Amount: $19.99 Email associated with the account: hubertryz18@gmail.com Best regards, and I am hopeful for a positive resolution to my request.
Huber 6 days ago
Fixed
equest for Refund of Unused Subscription
Dear Textero AI Team, I am writing regarding the automatic charge to my account for another month of Textero AI subscription. Unfortunately, I have not been using your service for some time and forgot to cancel my subscription before it was renewed. I kindly request a refund for this charge, as I have not been using the service. I hope you can assist me in resolving this matter promptly. Transaction details: Date: December 5, 2024 Amount: $19.99 Email associated with the account: hubertryz18@gmail.com Best regards, and I am hopeful for a positive resolution to my request.
Huber 6 days ago
Fixed
Essay grading tool not working
Hello, I would like to use the essay grading tool. On your webpage it says that up to 6000 words it is free. I have a pro account and when I try to use the tool it wouldn’t allow to upload more than 600 words - which obviously is not enough for an essay. Could you help?
KISERLET 7 days ago
Fixed
Essay grading tool not working
Hello, I would like to use the essay grading tool. On your webpage it says that up to 6000 words it is free. I have a pro account and when I try to use the tool it wouldn’t allow to upload more than 600 words - which obviously is not enough for an essay. Could you help?
KISERLET 7 days ago
In Progress
IS YOUR NETWORK DOWN ?!!!?
EVERY TIME I TRY TO GENERATE A PAPER I GET THE RED BOX AT THE BOTTOM THAT STATES (IF THIS PROBLEMS PRESIST THEN CONTACT CUSTOMER SUPPORT) WELL, SUPPORT !!!! I NEED A JOCK STRAP !!!! FOR SUPPORT !!!!! PLEASE HELP !!!!!
J. Chambers 21 days ago
In Progress
IS YOUR NETWORK DOWN ?!!!?
EVERY TIME I TRY TO GENERATE A PAPER I GET THE RED BOX AT THE BOTTOM THAT STATES (IF THIS PROBLEMS PRESIST THEN CONTACT CUSTOMER SUPPORT) WELL, SUPPORT !!!! I NEED A JOCK STRAP !!!! FOR SUPPORT !!!!! PLEASE HELP !!!!!
J. Chambers 21 days ago
In Progress
Ask for cancelation and refund
I recently subscribed to your service, but after just one hour of use, I realized that it does not meet my expectations. The program only utilizes the two files I uploaded and does not generate the type of content I requested. As I am not satisfied with the service, I kindly request a refund for my subscription. Please let me know the steps required to process this request.
Ghazale Raei 13 days ago
In Progress
Ask for cancelation and refund
I recently subscribed to your service, but after just one hour of use, I realized that it does not meet my expectations. The program only utilizes the two files I uploaded and does not generate the type of content I requested. As I am not satisfied with the service, I kindly request a refund for my subscription. Please let me know the steps required to process this request.
Ghazale Raei 13 days ago
Fixed
Request a refund
I have tried to attach my required sources. It won’t take a URL or my PDFs. It seems like it needs a DOI for it to work. Not all sources have those. I’m at maybe 20% if I’m lucky.
log_was_03 14 days ago
Fixed
Request a refund
I have tried to attach my required sources. It won’t take a URL or my PDFs. It seems like it needs a DOI for it to work. Not all sources have those. I’m at maybe 20% if I’m lucky.
log_was_03 14 days ago
In Progress
Refund
I bought the service yesterday and it was not at all helpful so I would like a refund. I have emailed the company twice with no response so far. I have already cancelled my subscription but am being ignored when it comes to my refund. Jloading37@gmail.com
Juan Toro 17 days ago
In Progress
Refund
I bought the service yesterday and it was not at all helpful so I would like a refund. I have emailed the company twice with no response so far. I have already cancelled my subscription but am being ignored when it comes to my refund. Jloading37@gmail.com
Juan Toro 17 days ago
In Progress
Request for refund
I want my money back, none of the features work. I tried to generate a text, but it just froze and didn’t generate anything several times. I couldn’t add my sources (froze here too), it couldn’t read my sources from url or from pdf, not even the abstract. I want my money refunded or I will file a BBB complaint.
Camilla Rygh 18 days ago
In Progress
Request for refund
I want my money back, none of the features work. I tried to generate a text, but it just froze and didn’t generate anything several times. I couldn’t add my sources (froze here too), it couldn’t read my sources from url or from pdf, not even the abstract. I want my money refunded or I will file a BBB complaint.
Camilla Rygh 18 days ago
In Progress
Refund and cancellation
How can I get my money back I unsubscribed and deleted the app and I asked for my refund and I wanted my money back
Shidine Daniel 26 days ago
In Progress
Refund and cancellation
How can I get my money back I unsubscribed and deleted the app and I asked for my refund and I wanted my money back
Shidine Daniel 26 days ago
Fixed
Requesting Refund
I have already emailed you guys about refund didnt get any response. Im requesting refund for the subscription already cancelled the subscription same day as I subscribed.
Bilguun Ganbaatar 26 days ago
Fixed
Requesting Refund
I have already emailed you guys about refund didnt get any response. Im requesting refund for the subscription already cancelled the subscription same day as I subscribed.
Bilguun Ganbaatar 26 days ago
Refund Request
I bought the subscription in a hurry and was planning to continue it if it was good. However, it refused to generate anything, even after changing language and length. I have already cancelled my subscription and requested a refund sbout 3 days ago.
ItsPoofy 27 days ago
Refund Request
I bought the subscription in a hurry and was planning to continue it if it was good. However, it refused to generate anything, even after changing language and length. I have already cancelled my subscription and requested a refund sbout 3 days ago.
ItsPoofy 27 days ago